Privacy Policy

Privacy Policy

Effective Date: January 1, 2026

Astro Lithium ("Astro Lithium," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including information collected through our website, services, and business text messaging programs.

If you have any questions about this Privacy Policy or our data practices, please contact us at office@astrolithium.com.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide

  • Name

  • Email address

  • Phone number (including mobile number)

  • Company name

  • Billing and shipping information

  • Any other information you voluntarily submit through forms, emails, or communications with us

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Referring URLs

This information is collected using cookies and similar technologies to improve website functionality and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve our products and services

  • To communicate with you regarding inquiries, orders, or customer support

  • To send transactional messages, service updates, and important account-related information

  • To send marketing and promotional communications, where permitted by law

  • To comply with legal obligations and enforce our policies

3. Business Text Messaging (10DLC Compliance)

Astro Lithium may communicate with customers and business contacts via SMS/text messaging in compliance with 10DLC (10-Digit Long Code) regulations.

a. Consent & Opt-In

  • You will only receive text messages from Astro Lithium if you have explicitly opted in.

  • Opt-in methods may include web forms, written agreements, verbal consent, or other lawful means.

  • Consent to receive text messages is not a condition of purchase.

b. Message Content

Text messages may include:

  • Order or account updates

  • Customer support communications

  • Appointment or service notifications

  • Promotional or informational messages related to Astro Lithium products or services

c. Message Frequency

Message frequency may vary based on your interaction with us.

d. Opt-Out Instructions

  • You may opt out of receiving text messages at any time by replying STOP to any message.

  • After opting out, you may receive a single confirmation message.

e. Help Instructions

f. Carrier Disclaimer

  • Message and data rates may apply.

  • Mobile carriers are not liable for delayed or undelivered messages.

4. How We Share Your Information

We do not sell your personal information.

We may share information only in the following circumstances:

  • With trusted service providers who assist us in operating our business (e.g., hosting, CRM, messaging platforms)

  • When required by law, regulation, or legal process

  • To protect the rights, property, or safety of Astro Lithium, our customers, or others

All service providers are contractually obligated to safeguard your information and use it only for authorized purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic and usage

  • Improve site performance and user experience

  • Remember user preferences

You may disable cookies through your browser settings, though some features of the website may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access the information we hold about you

  • The right to request correction or deletion of your information

  • The right to withdraw consent for communications

To exercise these rights, contact us at office@astrolithium.com.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Astro Lithium
Email: office@astrolithium.com